Privacy Policy

1. Introduction

GBPTrack ("we", "us", or "our") provides a local SEO platform for geo-grid rank tracking, Google Business Profile (GBP) management, and client reporting. This Privacy Policy describes how we handle personal information when you visit our website, create an account, or use our services at app.gbptrack.com.

2. Information We Collect

Information you provide

• Account details such as name, email address, and password
• Billing information processed through our payment provider
• Business and location data you add to the platform
• Google Business Profile data you connect via OAuth
• Support messages and communications with our team

Information collected automatically

• Device, browser, and log data (IP address, pages visited, timestamps)
• Usage data related to scans, reports, and feature interactions
• Cookies and similar technologies (see Section 8)

3. How We Use Your Information

We use personal information to:

• Provide, operate, and improve the GBPTrack platform
• Run geo-grid rank scans and generate reports you request
• Sync and manage connected Google Business Profile listings
• Process subscriptions, invoices, and account billing
• Send service notifications, product updates, and support responses
• Monitor security, prevent fraud, and enforce our Terms of Service
• Comply with legal obligations

4. Google Business Profile & Third-Party Data

When you connect your Google account, we access GBP data only as authorized by you through Google OAuth. We use this data solely to provide ranking, management, and reporting features within GBPTrack. We do not sell your Google account credentials or connected profile data.

We may use third-party services for hosting, analytics, payment processing, email delivery, and SERP data providers. These providers process data on our behalf under contractual obligations to protect it.

5. Sharing of Information

We do not sell your personal information. We may share information:

• With service providers who help us operate the platform
• With team members you invite to your organization or agency workspace
• When you share white-label reports or client portal links you generate
• If required by law, regulation, legal process, or government request
• In connection with a merger, acquisition, or sale of assets (with notice where required)

6. Data Retention

We retain account and scan data for as long as your subscription is active or as needed to provide the service. You may request deletion of your account data subject to legal and billing retention requirements. Backup copies may persist for a limited period after deletion.

7. Security

We implement administrative, technical, and organizational measures designed to protect your information, including encrypted connections (HTTPS), access controls, and secure credential handling. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

8. Cookies

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how our website and product are used. You can control cookies through your browser settings. Disabling cookies may limit certain functionality.

9. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete personal information we hold about you
• Object to or restrict certain processing activities
• Export your data in a portable format
• Withdraw consent where processing is consent-based
• Lodge a complaint with a supervisory authority

To exercise these rights, contact us at hello@gbptrack.com.

10. International Transfers

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for cross-border data transfers.

11. Children's Privacy

GBPTrack is not intended for individuals under 16. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date. Material changes may be communicated by email or in-app notice.

13. Contact Us

Questions about this Privacy Policy? Contact us at hello@gbptrack.com or visit our Contact page.